(800) 845-0787 from
9:00 AM - 5:00 PM CST
Monday - Friday
In-person delivery allows your order to be delivered face-to-face by a Girl Scout. When a customer selects the in-person delivery option via the Digital Cookie platform, that selection must be first approved by an adult or caregiver. Parental approval may be based on cookie inventory, distance, capacity to deliver to the requested address, and whether the girl can meet the estimated delivery time of 6–10 weeks.
Girl Scout councils’ delivery methods for orders placed online vary based on several factors.
Parents have 10 days to consider and approve in-person delivery orders placed online through a girls’ Digital Cookie site. Their decision may be based in part on cookie inventory, distance, and capacity to deliver to the requested address; whether the customer is a friend or family member; and whether the girl can meet the estimated delivery time of 6–10 weeks. If the order is not approved for in-person delivery, we will complete the order by following the customer’s selected secondary delivery option at the time of placing the order, which can either be to donate the cookies to the council’s charity of choice or to cancel the order.
Unfortunately, you cannot change your order or update a shipping address. Once an order is placed, all sales are final.
Currently, we are not offering the option of shipping cookies overseas unless you are shipping to AFO (Army Post Office) or FPO (Fleet Post Office).
Cookies are shipped using major carrier(s) from the distribution center to your specified shipping address.
No, there are no other fees other than the cost of cookies. When you pay for shipping and handling, you’re helping empower girls to do more with their cookie earnings. These fees go directly to the vendors who help us make sure your delicious cookies get to you and that the cookie money gets to her troop. That way, she and her friends can go out into their communities and do amazing things.
Shipping and handling costs are calculated in tiers starting at $9.95 for 4–6 boxes of cookies. But don’t worry about doing all that math. Just visit the Digital Cookie site, make your cookie selections, and we’ll calculate the shipping for you before you finalize your order. Thank you for your support!
Once your order is placed, you will receive an email confirmation with order information, including your carrier tracking number.