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(800) 845-0787 from
9:00 AM - 5:00 PM CST
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Forgot/Reset Password

Want a visual walkthrough for how to reset a forgotten password?  Check out this training video!

Need quick instructions for how to reset a forgotten password?  Check out this tip sheet

Remember that you need to register for Digital Cookie each year.  You will be unable to reset a forgotten password until you have registered for the current Digital Cookie season.

Still having trouble?  In the Customer Service Portal, under the Getting Started section, click on Reset a password.