(800) 845-0787 from
9:00 AM - 5:00 PM CST
Monday - Friday
Want a visual walkthrough for how to reset a forgotten password? Check out this training video!
Need quick instructions for how to reset a forgotten password? Check out this tip sheet !
Remember that you need to register for Digital Cookie each year. You will be unable to reset a forgotten password until you have registered for the current Digital Cookie season.
Still having trouble? In the Customer Service Portal , under the Getting Started section, click on Reset a password.